Support
Email support@manidae.com and tell us which app, which phone, and what happened. We usually reply within two business days. A screenshot helps.
NutriZip
Nutrition tracker and weekly meal planner for iPhone and Android. Coming soon. Product site: nutri-zip.com.
Common questions
Where is my data?
On your phone, in the app's private storage. There is no account and no copy on our servers, so if you delete the app, its data goes with it. Use the app's export function first if you want to keep a copy.
How do I move to a new phone?
Our apps are included in the standard iPhone and Android device backups, so restoring your new phone from a backup brings the app and its data across. Export from Settings before switching if you would rather carry a file.
How do I cancel a subscription?
Subscriptions are managed by the store, not by us. On iPhone, open Settings → your name → Subscriptions. On Android, open the Play Store → your profile → Payments and subscriptions → Subscriptions. Cancelling keeps the features until the end of the paid period.
Can I get a refund?
Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com, and for Google Play by Google through your order history. If you are stuck, email us and we will help you through it.
I found a bug
Please tell us. Include the app version (shown at the bottom of the app's Settings), your phone model and OS version, and the steps that trigger it.
Can I suggest a feature?
Yes. We read every suggestion, and the ones that fit the app's purpose find their way onto the roadmap.